Frequently Asked Questions
Everything you need to know about your Vibriance journey.
How long does it take for my order to ship?
Standard orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 365-day 'Bottom of the Jar' money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, even if the bottle is empty.
Are Vibriance products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and designed to be gentle yet effective for all skin types, including sensitive and aging skin.
Do you test your products on animals?
Absolutely not. Vibriance is proud to be 100% cruelty-free. We never test our finished products or ingredients on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Shop Pay, and Apple Pay for a secure checkout experience.
Where are your products manufactured?
All Vibriance skincare products are proudly formulated and manufactured in the United States following strict GMP quality standards.